Training Solutions

Communication & Personal Influence

Flexing Your Communication Style with Predictive Index
The Art Of Effective Communication with Predictive Index
The Art Of Influencing Others with Predictive Index
Assertiveness Skills For Business Leaders
Important Conversations: How to Discuss What Matters Most
Talk Like A Leader: Supervisor Communication Skills
Building Relationships, Less Conflict
Lead Better Meetings: Effective Meeting Management

Coaching, Feedback & Performance

Coaching Conversations
Positive Performance Management
Motivating Employees To Be Their Best
Succession Planning & Career Development Conversations
Toughest Supervisor Challenges And How To Overcome
Preventing Workplace “Shenanigans” (Based on the game of Clue)

Leadership, Management & Team-Building

First Time Manager
Role of the Leader
Managing Managers
Managing Remote Employees
The Manager’s Role In Organizational Change
Developing Your Team
Five Basic Management Skills
Strategic Planning Basics for New Leaders
Real World Project Management
Managing Change
High Performance Teams: Series Understanding Team Type
High Performance Teams Series: Designing for Strategic Action
Why People Leave: Decoding Employee Engagement Challenges

Predictive Index Tools & Talent Optimization

Designing Teams for Strategic Action – Predictive Index
Drive Results With Talent – Predictive Index
Hire People To Perform – Predictive Index
Inspire Your Team To Succeed – Predictive Index
Design Top Performing Teams – Predictive Index
Predictive Index And Horrible Posses
Understanding People Data with Predictive Index
High Performance Teams Series: Understanding Team Type
High Performance Teams Series: Designing for Strategic Action

Hiring & Interviewing

Hire “Like a Boss” - Interviewing Skills for Leaders
Hire People To Perform – Predictive Index
Best Practices in New Hire Onboarding
A Place to Thrive: Building Diversity in your Talent Programs
Time to Move On: Termination Conversations
Legal Issues for Supervisors

Customer Service & Hospitality

Service Excellence: Customer Service Basics
Service Excellence: Managing Emotions
Service Excellence: Call Control and Diffusion
Service Excellence: Customer Service in Writing
What Makes A Great Story
Costarring You
It’s All In The Details
Community Essentials – Sexual Harassment Prevention

Time, Productivity & Decision-Making

Time Management & Getting Things Done
Productive Work Habits
Make Yourself Indispensable
Ideas Into Action
Why We Struggle With Tough Decisions
Challenge Negative Thinking
HR Essentials for Small Business